Question 1

When is my rent due?

Accepted Answer

Your rent is ALWAYS due on the first day of the month. Your rent is late as of midnight on the first, but we give you a grace period until the 5th.

Question 2

What forms of payment do you accept?

Accepted Answer

At Sterling Properties & Management LLC, we prefer online payments as they are quick, secure, and convenient for both parties. However, we also accept mail payments if necessary.

Question 3

How do I request maintenance?

Accepted Answer

To submit a maintenance request please use your online resident portal.

Question 4

What happens when my lease is up?

Accepted Answer

You are required to give us a minimum 60 days' written notice to Vacate.

Call us today: 540-462-3770

Answers to Frequently Asked Tenant Questions

When is my rent due?

What forms of payment do you accept?

How do I request maintenance?

What happens when my lease is up?